SHIPPING & DELIVERY
Worldwide shipping is included in the listed price of each original painting.
Each artwork is carefully packaged and prepared for its journey from my studio in Malaysia to its new home. Framed paintings are securely packed with protective materials to minimise movement and protect the artwork during transit.
Painting is signed, varnished and UV protected.
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Orders are dispatched using a trusted international courier service, depending on the destination and shipping arrangements.
Please allow approximately 2–3 weeks for preparation and dispatch. International delivery may take an additional 2–5 weeks, depending on the destination, customs clearance and courier service.
Once your painting has been dispatched, you will receive a tracking number to follow its journey.
For exceptionally remote destinations or locations requiring specialist freight arrangements, please contact me before purchasing.
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For international orders, any import duties, customs taxes, handling charges or other fees imposed by the receiving country are the responsibility of the buyer. These charges are not included in the artwork price.
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Each original artwork is individually made and carefully prepared for its new home. All sales are final. Please contact me if your artwork arrives damaged during transit, providing photographs of the packaging and artwork so that I can assist with the necessary shipping insurance or courier claim.
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All original artworks remain the intellectual property of Elaine Wong, even after purchase.
The purchaser owns the physical original painting, but copyright and reproduction rights are not transferred with the artwork.
I retain the right to reproduce my work in prints, merchandise, publications, promotional materials and other creative projects.
Images and reproductions of my artwork are not permitted to be copied, distributed, used for AI training, incorporated into AI datasets or adapted through AI tools without my prior written permission.
I appreciate your respect for the originality and creative effort behind each piece of work.
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Each original painting comes with a personally signed Certificate of Authenticity, prepared especially for your artwork.
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Self Collect: You may opt to personally collect it from my studio, please choose ‘self-pickup’ option during checkout.